Every Call Answered.
Every Appointment
Booked. Automatically.
Missed calls mean missed revenue. Velora deploys an AI voice receptionist on your business phone line — answering in English or Swahili, routing to the right team, booking appointments, and handling FAQs — 24 hours a day, without a human receptionist.
Missed Calls Are Missed Revenue
In Kenya, a significant portion of business is still done by phone. Every unanswered call is a potential customer lost to a competitor who picked up. And hiring a full-time receptionist costs KES 25,000–40,000 per month — for coverage that still ends at 6pm.
An AI Receptionist That Never Clocks Out
Velora's AI voice receptionist handles every inbound call with a professional, natural-sounding voice — in English or Swahili. It books appointments, answers FAQs, routes complex queries to your team, and sends follow-up confirmations — automatically.
Cost comparison: A human receptionist costs KES 25,000–40,000/month for 8-hour coverage. Our AI Voice Receptionist is included in the Professional plan from KES 35,000/month — with full 24/7 coverage and no sick days.
What Your AI Receptionist Handles Automatically
Trained on your business, speaking in your brand voice — every call handled professionally, every time.
Every inbound call answered in under 2 rings — at 8am, 2pm, or 11pm on a Sunday. No voicemail, no hold music, no missed enquiries.
AI detects the caller's intent and routes to the right department, team member, or handles it directly — without a phone tree menu customers have to navigate.
Callers book appointments directly during the call — synced to your Google Calendar in real time, with automated confirmation sent via WhatsApp or SMS.
Handles your most common caller questions — pricing, opening hours, location, services, availability — accurately and consistently, in your brand voice.
Automatically detects the caller's language preference and responds in English or Swahili — serving your full Kenyan customer base without separate setups.
Every call transcribed, tagged by category, and logged. Weekly summaries of call volume, common enquiries, and missed escalations — delivered to your inbox.
Your AI Receptionist Live in 2–3 Weeks
We handle the entire setup — voice training, call flow design, calendar integration, and testing — before touching your live business line.
We map every type of call your business receives and design the handling logic — what the AI says, how it routes, what it escalates, and what it handles autonomously.
Train the AI on your business knowledge base — products, pricing, policies, team details — so it answers accurately in your brand's professional voice.
Connect to your calendar, CRM, and WhatsApp. Run 50+ test call scenarios — routing, bookings, FAQs, edge cases — until the system performs reliably.
Launch on your business number with full call logging. We monitor performance for the first month and optimise based on real caller interactions.
ever
no sick leave
and Swahili
to live
Who Needs an AI Voice Receptionist Most?
Any business that receives inbound phone calls and can't afford to miss one.
Book appointments, answer medical FAQ, and route urgent calls to clinical staff — reducing front desk workload by up to 60% while improving patient experience.
Handle reservation enquiries, check availability, confirm bookings, and answer questions about amenities — 24/7, in English and Swahili.
Qualify callers by budget and property type, book viewings, and route hot leads directly to your agents — so no property enquiry ever gets missed.
Give every caller a professional first impression — answer initial service queries, collect contact details, and book consultation calls without interrupting your team.
Your Phone Should Be
Answering Calls Right Now
Book a free demo. We'll build a sample call flow for your business type and let you hear exactly how your AI receptionist will sound — before you spend a single shilling.
Velora builds AI agents and workflow automations for B2B businesses in Kenya — so your team spends less time on repetitive tasks and more time closing deals.
© 2026 Velora Systems Ltd. All rights reserved.
CONTACT INFORMATION
- Phone: +254118264959
- mail: info@velora.co.ke
- Address: Nairobi, Kenya